01
Introduction
MNRD & Associates ("MNRD", "we", "us", or "our") is committed to protecting the confidentiality and security of personal and business information entrusted to us. We are a Chartered Accountant and business advisory firm providing assurance, taxation, regulatory compliance, corporate support, and related advisory services.
This Privacy Policy describes how we collect, use, disclose, retain, and protect information when you use our website, contact us, or engage us for professional services. It should be read together with any engagement letter or other terms that apply to a specific service.
02
Information We Collect
We collect information that is reasonably necessary to respond to enquiries, provide professional services, meet legal and regulatory obligations, and operate our website. Depending on the nature of your interaction with us, this may include:
2.1 Personal Information
Your name, business address, telephone number, email address, designation, identification details, and other information you provide when contacting or engaging us.
2.2 Business and Financial Information
Information about your organisation, ownership or management, registration details, financial statements, accounting records, tax records, transaction information, and other documents relevant to the requested engagement.
2.3 Compliance and Engagement Information
Know-your-client documentation, audit records, statutory filings, legal and regulatory documents, due-diligence materials, and information required to perform professional, ethical, or independence checks.
2.4 Website Usage Data
Technical information such as IP address, browser type, device information, pages viewed, referral source, and interaction data collected through cookies or similar technologies.
03
How We Use Your Information
We may use information we collect to:
- Deliver assurance, tax, compliance, corporate support, and business advisory services.
- Assess, manage, and administer client relationships and engagements.
- Meet legal, regulatory, ethical, and professional obligations, including quality and independence requirements.
- Communicate service updates, deliverables, reports, reminders, and relevant professional information.
- Improve our website, systems, service quality, and client experience using aggregated or de-identified information where appropriate.
- Protect our rights, property, systems, personnel, and clients from fraud, misuse, or security threats.
04
How We Share Your Information
MNRD & Associates does not sell personal information. We may disclose information only where appropriate and subject to professional confidentiality obligations, including:
- With authorised personnel and carefully selected service providers who support our operations or engagement delivery, under appropriate confidentiality and data-protection commitments.
- With regulatory, tax, governmental, judicial, or professional bodies where disclosure is required or permitted by applicable law, regulation, or professional standards.
- With your consent or at your direction, including where information must be provided to another adviser, lender, investor, or counterparty.
- In connection with a reorganisation, merger, acquisition, or transfer of business assets, subject to appropriate safeguards and notice where required.
05
Data Retention and Security
We retain information only for as long as necessary to provide services, maintain professional records, resolve disputes, enforce our agreements, and comply with applicable legal, tax, accounting, regulatory, and professional obligations.
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure systems, confidentiality obligations, staff training, and controlled document handling. No system is completely secure; please avoid sending highly sensitive information through unsecured communication channels unless we have provided a secure method.
06
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate effectively, understand website usage, improve content, and remember user preferences. You can manage or disable cookies through your browser settings; however, some website features may not function as intended if cookies are disabled.
07
Your Data Rights
Subject to applicable law and our professional, legal, and regulatory obligations, you may request access to, correction of, or deletion of personal information we hold about you. You may also object to or restrict certain processing, withdraw consent where processing is based on consent, or request information about how your data is handled.
To make a request, please use the contact details in Section 11. We may need to verify your identity and may be unable to fulfil a request where retention or processing is required by law, regulation, professional standards, or legitimate business needs.
08
Third-Party Links
Our website may contain links to third-party websites or services. MNRD & Associates is not responsible for the privacy practices, content, or security of those third parties. We encourage you to review the privacy policy of each website you visit.
09
Children's Privacy
Our services and website are not directed to children. We do not knowingly collect personal information from individuals under the age of 18. If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps.
10
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The revised version will be posted on our website with an updated effective date. We encourage you to review this policy periodically.